| SERVICES | REQUIREMENTS TO OBTAIN SERVICES | COST | TIMELINE | RESPONSIBLE OFFICER | |
|---|---|---|---|---|---|
| 1 | Communication: • Telephone • Emails • Correspondence |
• Call • Mail Content • Letter |
Nil | Immediate or within 24 hours | Registrar, Administration and Planning |
| 2 | Admission of students: a) Government Sponsored (GSSP) |
• KUCCPS List | Nil | Within 2 months of receipt of admission |
Registrar, Academic Affairs |
| b) Self-Sponsored (PSSP) | • Minimum Course Entry • Payment of application fee |
Application Fee: • Certificate – Ksh. 500 • Diploma – Ksh.1,000 • Degree – Ksh.1,000 • Masters – Ksh.2,000 • PhD – Ksh.5,000 |
Within 1 month of application | Registrar, Academic Affairs |
|
| 3 | Unit Registration | • Student Unit Registration Form • Finance Clearance |
Nil | Within One week | Registrar, Academic Affairs |
| 4 | Teaching | • Registration of Units • Class of attendance • Learning Materials |
As per Fee structure |
The first 14 weeks of the trimester | Chairmen of Departments |
| 5 | Examinations | • Two-thirds class attendance • Student ID Card • Examination Card |
As per fee structure |
In the last 2 weeks of the trimester |
Chairmen of Departments |
| 6 | Examinations Results Queries | • Result Slips | Nil | Within 1 to 3 hours | Registrar, Academic Affairs |
| 7 | Processing of Postgraduate Proposal/ Thesis |
• Fulfillment of all requirements | Nil | Within 1 month | Director, Postgraduate Studies |
| 8 | Issuance of academic certificate upon graduation and final clearance. |
• Successful completion of the course • National ID card/passport • Clearance from the University • Evidence of payment of graduation fee |
Nil | One month after graduation | Registrar, Academic Affairs |
| 9 | Recruitment: a) Interviews |
• Initation for the interiew • Contact Details: • Email address • Telephone number |
Nil | Within 30 days from the closing date of application |
Human Resource Officer |
| b) Response to successful candidates after interview |
Nil | Within 30 days after the date of the interview | |||
| 10 | Health Care Services | • Staff/ Student identification card • Proof of payment • NHIF Card by members of the public |
As per Charges displayed at the Medical facility |
Immediate | Clinical Officer In- Charge |
| 11 | Processing and awarding of tenders | • Request from the user department • Submission of bid document • Prequalification |
Nil | Within 30 days of opening tenders |
Chief Procurement Officer |
| 12 | Payment of creditors and other contracted services | • Duly signed invoices • Approved claim |
Nil | • Within 90 days of receipt of documents (all factors constant.) • As per the contract |
Chief Finance Officer |
| 13 | Preparation of collaboration documents; MoUs, etc. | • None | Nil | Within 30 days upon approval | Legal Officer |
| 14 | Short term training on demand for topical issues in: a) Management b) Data Analysis c) Financial Management d) ICT Programmes and packages e) Technical courses f ) Any other areas as advertised |
• Request • Identified need • Payment |
As per quotation | As per request | Director, Centre for Leadership and Professional Development |
