“Every expert was once a novice”
Dr. Muchai is a seasoned Hospitality Trainer and Consultant. He has extensively been engaged in Hospitality curriculum design, review and implementation from diploma, degree and post graduate by different institutions.
He has conducted trainings and consultancies to various hospitality establishments in Kenya particularly on customer care strategies, satisfaction surveys, business revival strategies, sales and marketing strategies, setting operational standards and Human Resource issues.
Dr. Muchai is a full member of Tourism Professional Association (TPA), Institute of Human Resource Management (IHRM) and Association of Hotel Professionals in Kenya (AHPK)