+(254)724256162     info@kemu.ac.ke
APPLY TODAY
  +(254)724256162     info@kemu.ac.ke
APPLY TODAY
peter.muchai@kemu.ac.ke
+254 731 331 650 , EXT: 2002
KeMU Towers, 2nd Floor
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Dr. Muchai Peter, M

Designation: Lecturer
School: KeMU Business School
Department: Hospitality and Tourism

“Every expert was once a novice”

Biography

Dr. Muchai is a seasoned Hospitality Trainer and Consultant. He has extensively been engaged in Hospitality curriculum design, review and implementation from Diploma, Bachelor and Postgraduate level in different institutions.

He has conducted trainings and consultancies to various establishments in Kenya particularly on customer care strategies, satisfaction surveys, business revival strategies, sales and marketing strategies, setting operational standards and Human Resource issues.

Dr. Muchai is a full member of Tourism Professional Association (TPA), Institute of Human Resource Management (IHRM) and Association of Hotel Professionals in Kenya (AHPK)

Education

  • Ph.D, (Hospitality Mgt.), Maseno University, Kenya
  • MBA, Human Resource Management, University of Nairobi, Kenya
  • B.Sc, Hospitality and Tourism Management, Kenyatta University, Kenya

Publications

  • Muchai P., Wadongo, B. & Olielo, T. (2019). Determinants of Scholar-Practitioner Gap in Kenyan Hospitality Industry. International Journal of Research in Tourism and Hospitality (IJRTH), vol 5, no. 4, 2019, pp. 01- 06. DOI: http://dx.doi.org/10.20431/2455-0043.0504001.
  • Muchai, P., Wadongo, B., & Olielo, T. (2009). Impact of Scholar-Practitioners Gap on Research Output in Kenyan Hospitality Industry. Journal of Tourism, Hospitality and Sports, Vol 45, 2019. The ISSN of this journal: ISSN (Paper) 2312-5187 ISSN (Online) 2312-5179. DOI:10.7176/JTHS/45-05
  • Muchai, P., Gichung’wa, M. & Nyakweba, O. (2015). Correlation between Levels of Strategic Planning on Marketing, Technological and Financial Performance – A Case Study of Bank of Baroda, Kenya. JIAATS-jarbma. (ISSN: 2456-3544) Vol. 1 Issue 1, November 2015, Paper 05
  • Namwenya, E., Moguche, A. & Muchai, P. (2022). Influence of Knowledge Acquisition on Customer Satisfaction in Four and Five Star Hotels in Nairobi County, Kenya. International Journal of Research and Scientific Innovation (IJRSI). Volume IX, Issue VII, July 2022 | ISSN 2321–2705
  • Nyaga, K., Muchai, P., & Laimaru, S.. (2024). An Assessment of the Relationship Between the Price Tariffs of a Christian-Affiliated Guesthouse and Customer Choice Behavior in Nairobi County. Hospitality and Tourism Management, 4(2), 1–11. Retrieved from https://edinburgjournals.org/journals/index.php/journal-of-hospitality/article/view/365

Research Interests

  • Technical Training and Pedagogy
  • Performance Management
  • Human Resource Management
  • Yield Management

Skills

Hospitality Training 98%
Human Resource skills95%
curriculum development98%
Training Consultancy98%
Corporate Social Responsibility90%

Education Resources