Duncan Mutinda Muloma, Programme Coordinator, Department of Hospitality and Tourism
duncan.muloma@kemu.ac.ke
+(254)720-287622 , EXT: 2001
Nairobi Campus, KeMU Towers, 2nd Floor

“Hospitality and Tourism is a global resilient industry offering millions of jobs in countries at all developmental levels. Join the Department of Hospitality and Tourism to be equipped to work in this glamorous fastest growth and fourth-largest industry worldwide”

Biography

Mr. Muloma is a lecturer with interest in a holistic delivery of tourism and hospitality related courses which adequately empowers trainees to efficiently and professionally serve the industry. In addition to teaching, he is also involved in coordinating programme activities of the department.

Mr. Muloma was also involved in the Kenya Youth Empowerment Programme (KYEP) 2012-2014, a World Bank sponsored project through Kenya Private Sector Alliance (KEPSA) where he was responsible for training facilitation functions including; Curriculum development and implementation, orientation sessions for assigned trainers and trainees, Training delivery, Assessments, Evaluation and Certification in Tourism Sector Skills Training (TSST) for the youth in Nairobi and Mombasa.

Education

  • M.Sc., Hospitality and Tourism, Kenyatta University, Nairobi – ongoing
  • B.Sc., Tourism Management, Kenyatta University, Nairobi
  • DTM.,Tourism Management, Mombasa Technical Training Institute, Mombasa

Research Interests

  • Information Technology & Innovations in Hospitality and Tourism
  • Application of Internet of Things (IoT) in Hospitality and Tourism
  • Customer Excellence & Tourism & Hospitality Performance
  • Tourism Policy
  • Tourism and Sustainable Development
  • Gender Issues in Tourism

Skills

Global Distribution Systems- Galileo and Amadeus93%
Hotel Information Systems85%
Travel & Tour Operations90%
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