Professional and Workplace Etiquette Featured

Event Details:

      • Date: - 9
      • Venue: Kenya Methodist University, Nairobi Campus KT 8th Flr
      • Charges: Ksh 4,500

Further Details

      How can an organization put customer service at the heart of its mission? Did you know that everyone relies on an effective customer service desk in providing product/service information, dealing with queries and helping to resolve problems? KeMU is hosting a one-day seminar to help Assistant Registrars, Administrative Officers, Assistant Administrative Officers, and Receptionists, Telephonists and Security desk officers to undertake their roles using sound and customer-centric office practices. Participants will gain advanced insights, knowledge and competencies relevant to their roles and appropriate referrals.


  • Self-Awareness: understanding the key areas for self-awareness

  • Customer Care: Delivering excellent customer service

  • Being Reliable and Responsible: how to enhance reliability and responsibility

  • Dealing with Colleagues: interpersonal relationships

  • Personal Conduct: Verbal, Non-verbal communication and professional image


To register, contact the training Coordinator through: This email address is being protected from spambots. You need JavaScript enabled to view it.   / 0726270682


Registration end on: July 6, 2018


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